Job Summary

Responsible for the technical configuration and administration of system, utility, database, and application software technology used within the IT organization. Acts as the liaison between the hardware systems engineering staff and applications staff to properly configure operating system and middleware software needed for the proper running of any business application or utility. Interacts with stakeholders representing the business teams, analytics teams, vendor, and 3rd party auditors in the course of normal duties.

Job Duties

• Maintains overall system environment including monitoring and tuning of performance and capacity.
• Creates and maintains documents and diagrams depicting system architecture, processes, and related IT functions.
• Coordinates work with vendor and internal engineering groups on hardware troubleshooting and component replacements.
• Provides general support and troubleshooting on assigned software systems and their integration into the infrastructure environments.
• Provides support for any software utilities as needed within assigned system environments.
• Assists leadership with defining project tasks and estimates as necessary.
• Trains other technical staff by on-the-job direction and guidance.
• Establishes migration/upgrade procedures and implements migration and upgrades at the system and application level.
• Evaluates software packages related to assigned duties and makes recommendations to management pertaining to acquisition and use.
• Assists with disaster recovery preparedness and testing of applicable technology.
• 5+ years of experience in running a HEDIS engine.
• 5+ years of experience in analyzing HEDIS measure results at the data level, investigating compliance/non-compliance reasons
• 5+ years of experience in supporting regulatory quality reporting.

Work is typically performed in an office or remote environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 9 years-Relevant experience* (Required)

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.