Job Summary

Works with leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and aligned solutions. Manages a team of resources and responsible for ensuring adequate resources are allocated based on project requirements. Communicate plans, status, and issues to higher management levels.

Job Duties

• Assumes primary responsibility for the application administration team regarding job performance.
• Assists with the budget process regarding system, utility, and application software strategy.
• Investigates, reviews, and recommends new software tools, application platforms, monitoring, and performance enhancement tools and creates a detailed roadmap for the application of those tools.
• Assesses the need for, facilitates the acquisition of, and maintains an inventory of applications, software, and related tools and processes that assist in performing application management including automation.
• Ensures there is an effective system performance problem reporting process that is being followed Performs application administration activities in addition to overseeing team work activities.
• Ensures the efficient and effective use of application administration activities through the development and monitoring of KPIs.
• Reports status and makes recommendations for continuous improvement.
• Develops training and mentoring activities for the application administration team to develop relevant skills and competencies.
• Identifies the need for and develops necessary training for other IT and business areas to understand the overall process and their roles in application administration efforts.
• Acts as a project leader and a subject matter expert on multiple and complex projects.
• Provides oversight into all activities of the team.
• Responsible for all human resource activities for the team, including hiring, performance management, contributing to increase and promotion recommendations, career development, corrective action, and recommendations for termination.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Highly Preferred Qualifications:

• Prior work experience in health plan payer organizations supporting provider, enrollment, claims, or finance related to core claims processing
• Experience supporting core claims processing systems such as Trizetto/Cognizant Facets

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 11 years-Relevant experience* (Required), Minimum of 1 year-Managing people, processes, or projects (Required)

Skills

Teamwork; Application Testing; Application Development Tools

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.