Job Summary

This position will be responsible for assisting in the ongoing technology resilience assessment, technology disruption playbook creation, risk minimization development, and implementation of measures to minimize risk to technology, working with IT Resilience Program (ITRP) Staff. This position will integrate into the IT Incident Command (IT IC) Team, providing IT IC Coverage as scheduled. Ideally, this individual will have knowledge and practical application relative to creating and implementing technology resilience plans from a Business Application, system integration, and infrastructure perspective. In addition, this individual will have experience in successfully managing mid to large scale technology incidents. This individual will work closely with other entities throughout the organization during organization-wide Emergency Management Stand-ups including but not limited to Organizational Emergency Management, Information Security Office (ISO), Organizational Security, and Clinical and Business Areas throughout the organization. This position will report directly to the Director of ITRP and IT Incident Command.

Job Duties

• Demonstrate the ability to be an integral member of a team contributing to not only the day-to-day functions of the team, but the creation of and tracking to the future vision of the team
• Demonstrate the ability to project ‘what-if’ scenarios relative to technology disruptions and to work collaboratively with the team and key business stakeholders in the creation, testing, and maintenance of technology resilience plans
• Demonstrate the ability to context switch based on the dynamic nature of responses to Major Incidents (Mis)
• Demonstrate the ability  to communicate across all levels of the organization form a crisis communication perspective
• Must be willing to deploy to MI Location
• Demonstrate the ability to develop plans, procedures, guidelines and policy relative to technology resilience, collaborating with representatives from all internal and external Geisinger Partners
• Demonstrate the ability to coordinate resources (staffing, tools, etc.) to respond to a Major Incident
• Demonstrate the ability to assess hazards before, during, and after Major Incidents
• Demonstrate the ability to prepare and present training materials relative to technology resilience and/or Major Incident Response

Work is typically performed in an on-campus or home office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

• Preferred but not required training (must be completed within 6 months of hire):
  • FEMA ICS 100
  • FEMA ICS 200

• Preferred but not required (must be completed within 18 months of hire):
  • DRI International – Associate Business Continuity Professional

• Preferred but not required:
  • ITIL4 Incident Management

• 2 years of experience supporting an enterprise application highly preferred

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 8 years-Relevant experience* (Required)

Skills

Communication; Interpersonal Communication; Critical Thinking

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.