Job Summary

Works with the Operations Manager/Director to provide administrative leadership assistance. Responsible for the day-to-day operational activities, human resources management, patient safety, and performance improvement, as well as all regulatory requirements of assigned area. Functions in an 80% administrative/20% clinical capacity.

Job Duties

• Maintains responsibility for the operation accountability for assigned areas.
• Provides administrative leadership support to the Operations Manager and Director.
• Ensures compliance with all mandated regulations and guidelines.
• Assists with creating and maintaining standards, operational activities, and performance measurement tools that meet operational and market needs in operational efficiency, quality, access, and patient satisfaction.
• Assures that patient concerns are investigated and fully addressed.
• Assists Operation Manager and Director with the financial performance of all assigned areas.
• Reviews manpower needs and requests changes as needed.
• Manages all nursing support staff.
• Works with department RN Team Leaders or Leads to provide direction, guidance, and follow-up.
• Works with Operations Manager and Director in all performance management activities and recruitment activitites for non-physician staff Maintains appropriate staffing levels and mix.
• Leads and monitors annual staff patient safety education.
• Monitors all incidents, serious and sentinel events, and ensures all events are reported.
• Participates on teams designed to improve care with identified patient populations upon request.
• Assumes safety, operational efficiency, and effectiveness of equipment.
• Provides input into decisions to purchase equipment and long-range planning for technology.
• Ensures that the patient safety improvement and management program will be given high priority and will support the program.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Hours: Monday through Friday; 8:00a-4:30p

Weekends: None

Major Holidays: None

On-Call: None

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Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Graduate from Specialty Training Program-Nursing (Required)

Experience

Minimum of 2 years-Nursing (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania

Skills

Communication; Interpersonal Communication

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.