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Job Summary

The ideal Decedent Affairs Coordinator is a highly organized and compassionate professional who excels in communication and coordination, particularly in sensitive situations involving grieving families. This individual can effectively manage complex, time-sensitive workflows related to decedent management. They demonstrate strong emotional intelligence, professionalism, and attention to detail. 

Job Duties

Serves as the primary point of contact for all matters related to deceased patients within the healthcare facility. This role ensures compassionate, timely, and compliant management of decedent-related processes, including documentation, communication with families, coordination with funeral homes, and adherence to legal and regulatory requirements. Provides support to clinical teams, assists families during difficult transitions, and maintains accurate records throughout the decedent management process.

• Coordinate all activities following a patient’s death, including verification procedures and notification of appropriate internal departments.
• Arrange for the timely release and transportation of decedents to funeral homes or other designated facilities.
• Ensure proper identification, handling, and storage of remains according to hospital policy and regulatory standards.
• Oversee the management of personal belongings and valuables, ensuring accurate documentation and release to appropriate individuals.
• Provide emotional support, clear communication, and culturally sensitive assistance during times of grief.
• Coordinate and verify the timely completion and filing of death certificates with responsible parties
• Ensure adherence to state and federal guidelines regarding unclaimed bodies, autopsies, organ donation protocols, and reporting obligations.
• Facilitate communication with funeral homes, medical examiners, law enforcement, and organ procurement organizations.
• Maintain accurate accounts of decedent affairs.
• Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Skills

Critical Thinking; Communication; Teamwork; Computer Literacy

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.