Job Summary

Responsible for assisting Information Technology staff in the installation, maintenance, implementation, and continuous usage of development tools, frameworks, and platforms. Provides and promotes a technical environment which will maximize the productivity of IT personnel while minimizing cost and organizational impact.

Job Duties

• Evaluates, recommends, and implements new system software products, product updates, and new releases.
• Maintains an inventory of products, current release level, and all updates or local modifications.
• Informs appropriate personnel of new features, limitations, and considerations produced by upgrades or new products.
• Assists in diagnosing system problems, and effecting recovery and restart.
• Provides documentation on general system operating procedures.
• Provides education and counsel to users and IT personnel on the use and understanding of systems software.
• Serves as a liaison to vendor software support personnel as needed by IT personnel.
• Determines, implements, and facilitates programs and procedures to analyze resource utilization and support planning activities.
• Building and setting up new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and policies to work as intended
• Planning out projects and being involved in project management decisions
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Improve automation and increase systems' self-healing capability
• Collect operating metrics and report performance to stakeholders
• Measure and optimize system performance
• Design procedures for system troubleshooting and maintenance

Work is typically performed in an office or remote environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Required Skills:

• Experience as a DevOps Engineer or similar software engineering role
• Proficient with CI/CD Concepts and Tools
• Working knowledge of Powershell Scripting
• Working knowledge of databases and SQL
• Working knowledge of Web Application Servers
• Problem-solving attitude
• Experience with Azure DevOps platform a plus
• Performance and Load Testing as well as Site Reliability Engineering

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 8 years-Relevant experience* (Required)

Certification(s) and License(s)

Valid Driver's License - Default Issuing Body

Skills

Interpersonal Communication; Communication; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.