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Director of Quality Improvement & Medication Safety

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Job Title Director of Quality Improvement & Medication Safety Location Work from Home Job Category Pharmacy Schedule Days Work Type Full time Department Pharmacy Operations & Compliance Division Date posted 04/03/2025 Job ID R-73988

Job Summary

Responsible for the comprehensive and strategic oversight of quality, compliance, and medication safety activities. The director will foster cross-functional and system-wide relationships beyond the Pharmacy department. Actively collaborates in developing, implementing, and growing pharmacy quality, compliance, and medication safety initiatives. The director plans and coordinates a comprehensive program to improve clinical outcomes, reduce organizational risk, and minimize patient harm.

Job Duties

  • Works with the System Director, Operations and Compliance to coordinate outcomes review and department projects as assigned to meet regulatory standards (i.e. The Joint Commission, Department of Health) as well as system and departmental projects and initiatives.
  • Assists Enterprise Pharmacy leadership with major survey preparation (i.e., Joint Commission, DOH Licensure, URAC etc.) and assists in the development of plans of correction, implementation strategies, and continuing oversight.
  • Leads the coordination and facilitation of Performance Improvement programs within Enterprise Pharmacy across the system, including but not limited to, monitoring statistical analysis and reporting and developing action plans.
  • Identifies trends for actual or potential Quality and Safety improvement opportunities based upon review and analysis of information/data and participates in the design and implementation of improvement/change.
  • Oversees the development, revision, and auditing of departmental policies and operational procedures related to compliance, accreditation, and performance improvement processes
  • Develops and revises the Enterprise Pharmacy Corporate Compliance Plan in conjunction with the System Ancillary Department Billing and General Compliance Committee
  • Accountable for creating and maintaining standards, operational activities, and performance measurement tools that meet operational and market needs in the areas of quality improvement, compliance, and medication safety.
  • Coordinates the Enterprise Pharmacy medication safety plan with health system patient safety committees to create and maintain safe medication management within the pharmacy and other ancillary departments.
  • Lead process improvement efforts designed to reduce medication errors, improve patient safety and infuse best medication- use practices throughout the system.
  • Oversees adverse drug reaction reporting activities
  • Assists management staff in the implementation and administration of medication safety initiatives.
  • Serves as the chair of the Medication Safety Subcommittees.
  • Regularly reviews sources of new/revised medication safety guidelines and determines applicability to the system and each entity, develops policies to ensure compliance, and educates stakeholders on the corporate and entity levels of changes implemented.
  • Designs and provides formal and informal education to leadership and various department staffs.
  • Manages data reporting and information related to all aspects of quality and medication safety.

Work is typically performed in a clinical environment. Accountable for satisfying all job-specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

- 2 Years of experience required in Medication Safety/Quality

Education

Bachelor's Degree-Pharmacy (Required), Master's Degree-Healthcare Related Degree (Preferred)

Experience

Minimum of 7 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

Licensed Pharmacist (Pennsylvania) - State of Pennsylvania

Skills

Mentoring Skills; Office Administration

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

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