Job Summary

Performs clerical office functions such as mail duties, filing, copying, and other general office procedures.

Job Duties

• Opens, sorts, date stamps, and distributes incoming mail.
• Maintains daily statistics on mail volumes, including daily claims counts.
• Maintains general office supply inventory and orders supplies as necessary.
• Prepares claims daily for shipment to external vendor.
• Reconciles daily claims returned from external vendor.
• Delivers mail to employees Utilizes the softwaresystem to program claims for accurate delivery.
• Prepares claims and membership applications for scanning.
• Routes and programs returned address change cards as well as any other return mail before batching and sending to vendor for scanning.
• Orders supplies, handles report sorts, problem logs and other department mailings.
• Completes special projects as assigned.
• Provides assistance with training when needed.
• Meets and maintains department standards.
• Performs departmental mailings of materials.
• Performs departmental mailings of enrollment packets, including face sheets, riders, member handbooks, labeling packets, etc.
• Performs benefit comparison look-ups in the softwaresystem to determine the materials to include in renewal packets.
• Receives and puts away all stock.
• Updates cost savings spreadsheet.
• Routes and programs returned address change cards as well as any other return mail before batching and sending to vendor for scanning.
• Completes special projects as assigned.
• Provides assistance with training when needed.
• Meets and maintains department standards.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Skills

Organizing; Customer Service; Computer Literacy; Teamwork; Communication

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.