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Job Summary

Provides leadership assistance to the operations of assigned department(s). Responsible for Credentialing and Primary Source Verification.

Job Duties

• Manages the entire Credentialing of providers for the Health System as it applies to NCQA, Joint Commission, DOH, CMS, DPW and other applicable regulatory standards to the credentialing and privileging processes within the system.
• Oversees reviews and analysis of physician applications and credentialing documents including
• certificates of education, residency and fellowship training, board certification and
• eligibility, licensure, professional work history, liability insurance and malpractice
• history. Assesses completeness of information and providers' qualifications relative to
• established standards. Works with team to identify potential issues and flags adverse information from application materials for the purpose of obtaining necessary information in preparation for Credentials Committee review.
• Works with Legal Services/Risk Management to assist in answering interrogatories, hospital affiliation information and other legal inquiries regarding provider credentialing and privileging issues.
• Responsible for oversite of DOH, Joint Commission and NCQA survey visits for the credentialed providers of the Geisinger System. Oversees all delegated credentialing activities for GHS managed care contracts. Performs and reports oversight review findings to leadership. Supplies requested policy information, coordinates any oversight reviews, and responds to information requests from managed care organizations for GHS delegations for employed Geisinger Clinic physicians. Handles accounting functions for delegated entities (billing for payments). Works with Third Party Contracting staff to review all contracts for delegated functions prior to implementation.
• Works closely with Geisinger System Executive leadership, Service Line leadership, clinical directors, and Legal Services to develop strategic goals and processes for credentialing for the Health System.
• Manages the training and education of staff of service lines with respect to System and policies, procedures, and regulatory agency requirements. Assures adequate and efficient staffing levels and schedules to meet productivity and quality measures. Conducts department staff meetings as necessary and involves staff in decision-making whenever appropriate.
• Communicates the departmental activities to the System Director, Credentialing & Enrollments, AVP Administrative Service with indirect reporting relationship to the Chief Medical Officer /Chief Quality Office and Chairperson of the GHS Credentialing Committee as it relates to issues, with credentialing, privileging processes and doctor master files within the system.
• Prepares Systems Credentials Committee meeting documentation, agendas, minutes and related projects, and policies. Maintains both Medical Executive Committee and Board reports related to Credentialing.
• Maintains and supplies provider data to assist with preparation of surveys, directories, websites, marketing proposals, bond reports and other data requests for GHS. Maintains a copy Restrictive Covenants for all Geisinger Clinic employed physicians and report new
• Performs special assignments and participates in special projects at the request of the Executive and Administrative leadership, physician hires and terminations together with documentation of salaries to the Payroll Department monthly.
• Develops credentialing and privileging policies, processes and procedures which meet all regulatory agency requirements. Maintains and updates, as needed, all documents, privilege forms and standard letters used in the credentialing processes.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

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Position Details

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

Bachelor's Degree- (Required)

Experience

Minimum of 5 years-Relevant experience* (Required), Minimum of 3 years-Managerial/Supervisory (Required)

Skills

Leads Others; Flexibility; Problem Solving; Financial Analysis; Organizing; Acts Decisively

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.