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Medication Access Coordinator I

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Job Title Medication Access Coordinator I Location Work from Home Job Category Customer Services Schedule Days Work Type Full time Department Pharmacy Medication Access Team Date posted 01/08/2025 Job ID R-71492

Job Summary

Accountable to obtain prior authorization for medications. Complete benefit investigation to determine coverage for prescribed treatment and act as a liaison for all medication prior authorization matters to insurance companies, departments, and patients. Act as subject matter expert for patient medication assistance foundations, free drug and drug replacement programs for uninsured, under-insured, indigent population. Maintains updated knowledge of pharmacy reimbursement methodologies.

Job Duties

· Completes prior authorization and documents referrals for all medications reviewed using appropriate third-party payer criteria.

· Conducts research and follow-up activities within established timeframes. Maintains knowledge of criteria changes of third-party payor authorization requirements.

· Communicates with care team to provide details on authorization status.

· Maintains knowledge of all available patient assistance programs and eligibility requirements.

· Identifies available appropriate medication assistance programs upon discussing with patient the affordability of the prescribed treatment.

· Ensures accurate completion necessary signatures of appropriate paperwork for enrollment in assistance program(s).

·Tracks fund award end dates and exhaustion, re-apply as necessary to avoid lapse in therapies.

·Communicates with care team to provide details on status of assistance applications.

·Educate providers and patients on specialty services and how this improves overall patient care. Grow the specialty pharmacy’s patient population.

· Floats from areas of low workload to areas of heavy workload as needed to provide optional patient services.

· Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 2 years-Related work experience (Required)

Skills

Medical Terminology; Computer Literacy; Workplace Organization; Healthcare Industry; Communication; Customer Service

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

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