Patient Placement Specialist
Job Summary
Ensures front line admitting activities are conducted in an effective and efficient manner to the Department of Patient Placement. Responsible for accurate management of information entered into Electronic Medical Record to support Patient Placement and registration billing practices. Ensures the very best patient and family experience by optimizing all customer interaction.
Job Duties
- Performs daily office functions which include report reconciliation, management and facilitation of incoming and outgoing calls.
- Schedules inpatient urgent and emergent admissions.
- Coordinates registration, gathering of insurance information, and computer input of all information to assure complete registration of inpatients in the electronic medical record.
- Communicates with patients and relays information specific to arrival and placement.
Communicates with the physicians when arranging urgent and emergent admission to collect information needed to support admission, transfer, discharge process.- Serves as a critical link in complex patient flow processes and is a resource to nursing units to resolve issues in bed management software with admissions, cancellations and transfers.
- Maintains all logs, such as the trauma logs.
- Coordinates efforts with other departments to resolve any admission, discharge, or billing conflicts to facilitate patient throughput activities.
- Performs reconciliation of accommodation codes and exception orders to ensure correct placing and billing procedures.
- Manages requests to send system alerts and transportation requests for patients.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Schedule & Work Expectations:
Hours vary between:
- 7:00 a.m. – 3:30 p.m.
- 7:00 a.m. – 7:30 p.m.
- 11:00 a.m. – 11:30 p.m.
- 3:00 p.m. – 11:30 p.m.
Weekends: Yes, every other weekend required
Holidays: Yes, every other holiday required
Work Model: Hybrid
Benefits of working at Geisinger:
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Education
High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)Skills
Clerical I; Teamwork; Working Independently; Data Entry; Communication; FlexibilityAbout Geisinger
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Our Vision & Values
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our Benefits
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
A place where you can lead a healthy lifestyle and follow your dreams.
Only at Geisinger.
Best employer for healthy lifestyles – National Business Group
Access to 121 state parks
