Job Summary

Provides leadership, administration, and management of the Health Plan's Health Services department. Develops, implements, and evaluates strategic initiatives focused on health services. Establishes an integrated approach to Health Services utilizing operational, clinical, and financial data in program design, implementation, and evaluation. Responsible for daily operations of all functional components of Health Services, including staff, software systems development, reporting, interface with other the Health Plan operational departments, policies, and procedures.

Job Duties

• Develops strategic plan for design and delivery of Health Servicesprograms that optimize value for the Health Plan members and employers to effectively manage the health of the Health Plan membership.
• Assures implementation of department priorities to establish and maintain department goals, objectives, and service standards.
• Maintains operational responsibility for staffing to support quality, efficiency and customer service including staff job descriptions, performance evaluations, action plans, goal setting, hiring, promoting, disciplinary actions and establishment and delivery of initial and ongoing staff education programs.
• Provides supervision and guidance for all department staff and maintains direct responsibility for Health Services operations.
• Develops a thorough understanding and effectively communicates the products and services of the Health Plan's Health Services team to current and potential clients.
• Communicates changes in rates, services, activities, and other information related to Health Services initiatives.
• Establishes schedule with employer groups to recommend population specific health services products based upon the group's demographic profile, claims history and risk profile.
• Designs and implements Health Services programs in partnership with employers in compliance with federal regulations and health plan standards.
• Assures compliance of plan designs including member confidentiality and documentation and assures compliance with regulatory agencies.
• Ensures that appropriate policy and process is developed, implemented, and revised as directed by regulatory standards to include OSHA, Department of Insurance, HIPPA, etc.
• Oversees development of appropriate reporting dashboards, employer profiles to provide needed analytics for program participation and outcomes.
• Oversees special initiatives such as vaccination services at employer sites; development of partnerships with onsite medical clinics; and collaborative employer-based health promotion services.
• Oversees the establishment and delivery of initial and ongoing staff development programs.
• Manages employee communications, organization of events and other activities related to the Health Services initiatives.
• Establishes collaborative working relationships within and outside the organization to support the Health Plan and Health Services department goals, standards, and business strategies.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Work from home with ability to travel to Danville and surrounding vicinity for key meetings.

Education

Bachelor's Degree- (Required), Bachelor's Degree-Wellness (Preferred)

Experience

Minimum of 4 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Preferred)

Skills

Manages Projects And Functions; Manages Conflict And Crisis; Builds Relationships

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.