A place that gives you opportunity and takes your breath away.

Job Summary

Responsible for retaining and increasing membership and expanding relationships with key clients through effective salesmanship and responsive service. (The majority of the targeted client base includes strategic business partners, large/jumbo employer groups, pilot projects and enhanced population management in mid/large employer groups.)

Job Duties

• Manages select list of strategic clients identified by health plan senior leadership.
• Serves as GIO’s primary contact, providing a high level of responsive service, managing client expectations and identifying and implementing enhancements.
• Serves as internal lead to maximize interdepartmental operations and administrative collaboration on behalf of strategic clients.
• (Ability to optimize relationships with key personnel from essential internal departments like Underwriting, Actuarial Informatics, CSO, Health Services and Provider Network Management is critical.) Positions GIO to leverage its brand with other strategic prospects by elevating GIO’s reputation for providing responsive and superior customer service.
• Coordinates group renewals, which include rate submission, premium quotes, post enrollment paperwork and actual employee meetings.
• Sells renewal rates to assigned list of other GIO business in addition to primary role as lead service liaison for strategic account list.
• Provides effective and consistent service to assigned client base including consultants, when applicable.
• Builds strong relationships and interacts with senior level positions across multiple functional areas.
• Organizes and conducts enrollment communications and activities.
• Projects image of GIO's dedication to professional excellence.
• Keeps informed on managed care industry including competition, trends and legislative issues.
• Executes on strong knowledge of Geisinger innovation, care redesign, etc.
• Facilitates coordination of the annual renewal rate generation process for strategic accounts.
• Implements policies and procedures related to operational support of employer groups.
• Facilitates reporting process on behalf of key clients.
• Conducts meetings to review important findings related to changes in medical trend as well as opportunities identified by the actuarial and clinical informatics teams.
• Develops, maintains and executes strategies to position GIO to maintain profitable business.
• Performs on-going maintenance to database according to current requirements.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 8 years-Sales (Required), Minimum of 1 year-Health Insurance/Managed Care (Preferred)

Certification(s) and License(s)

Accident and Health Insurance License - Default Issuing Body

Skills

Interpersonal Communication; Sales; Sales Tasks And Activities; Sales Functions

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.