Job Summary

Oversees the coordination, monitoring and response to backordered and discontinued products. Responsibilities include, but not limited to: Monitoring EDI PO confirmation transactions, verbal communication via buyers, assessing and reviewing the larger supply chain marketplace. Assesses risk to the organization with backorders and discontinued products by monitoring stock on hand volumes, forecasting usage, determining decision makers for approval of substitute products, researching availability of comparable products, and maintaining a master substitute item list to track products approved for use in place of system standard items. Responsible for notifying and communicating to end users back order/ discontinued products and status updates. Works directly with manufacturers and manufacturer representatives to validate actual backorder/discontinuation as well as identifying alternate items.

Job Duties

• Coordinates tasks related to the integration of clinical projects involving supply analysis. Reviews and assists in system targets for expense reduction.
• Oversees product back order/discontinuation processes. 
• Manages processes related to substitute product identification.
• Communicates clearly and decisively at a system wide level concerns related to product shortages and reinforces the need for clinical decision makers to be involved in product decisions.
• Reports and tracks defective products as identified by clinical end users for QI and corrective action as back up to Risk/Safety Coordinator.
• Develops action plans in conjunction with Director when products need to be removed from use and replaced with a substitution.
• Acts as a liaison with the clinical end users and departments to resolve issues with backorders/ discontinuations and educates staff on process.
• Maintains and updates backorder and discontinuation guidelines to ensure consistency in process flow.
• Handles operational issues and provides conflict resolution.
• Maintains advanced knowledge of the Lawson on-line purchasing system.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Must reside within the Geisinger footprint

*This position can sit at any of our Geisinger locations.

*Previous experience in healthcare is a plus

*Geisinger offers comprehensive suite of healthcare benefits all starting day one of employment!  This includes medical, prescription drug, vision and dental coverage. We also offer up to $5,000 tuition reimbursement and 5% contribution to your retirement plan.
 

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 6 years-Relevant experience* (Required)

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.