Job Summary

Serves as the organization's expert regarding travel and business-related expense policies, procedures, problem resolution, and education. Ensures that travel and business expense policies, procedures and standards are in current compliance with regulations and authoritative guidelines and reflect best industry practices. Educates and audits all areas regarding travel and business expense policies and procedures. Assists with developing, implementing, and overseeing effective and efficient operations, performance improvement initiatives, and best practice throughout the organization.

Job Duties

• Exhibits expertise regarding all pertinent policies, procedures, regulations, standards, and guidelines for travel and business expenses; provides references to other system policies and procedures, as appropriate. 
• Ensures regulatory compliance through a comprehensive program of policy development and administration, education, analysis, and audits of processes and functions.
• Independently reviews and resolves issues concerning travel planning, allowable business expenses, documentation, and reconciliation requirements to ensure compliance with policies.
• Researches issues and independently provides follow-up compliance advice, recommendations, and resources related to travel and business expense questions to department management, senior leadership, physician leadership, providers, and staff throughout the organization.
• Proactively communicates and partners with department management and senior leadership to address and resolve complex employee expense reconciliation and reimbursement issues. 
• Conducts planned audits and random audits of travel and business-related expenses incurred throughout the organization to ensure compliance with policies and procedures and to promote accuracy in reporting. 
• Uses analytic skills to proactively identify potential compliance risks involving travel and business expense policies and procedures and provide comprehensive recommendations to leadership for updates to policies and procedures.
• Implements detailed changes to travel and business expense policies and procedures as approved by executive leadership. Independently composes communications detailing updates to policies and procedures; partners with Marketing Communications on internal employee communications. 
• Serves as key member of Travel and Business Expense Committee; actively participates in discussions to resolve organizational challenges confronting the Committee; responsible for follow up recommendations, policy updates, communications.
• Provides training to physician leaders, physicians, and advanced practitioners, employess on all aspects of travel and expense; develops provider-focused training materials continually updated to communicate system-level changes; presents at monthly New Provider Symposium and department/institute staff meetings. 
• Partners with and has solid understanding of relevant policies and processes in place with Accounts Payable, Tax Office, Human Resources, Supply Chain Services for purposes of education, reporting, and issue resolution for travel and business expense-related matters.
• Analyzes and presents reports to leadership including annual spend reports for travel and business-related expenses, quarterly policy exception reports, and other reports as requested.  Reviews and analyzes monthly and quarterly travel agency reports, identifies trends and issues, and makes recommendations to leadership to ensure policy compliance and process improvement. 
• Serves as system liaison to contracted travel agency and external travel partners; manages communications and reporting with these entities. Partners with leadership in development of Requests for Proposal for contracted travel agency and with review and selection recommendations made to executive leadership.
• Manages special projects work related to travel and business expense at the direction of senior and executive leadership.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Work from home with requirement to attend meetings in Danville Pennsylvania.

Education

Associate's Degree- (Required)

Experience

Minimum of 7 years-Related work experience (Required)

Skills

Multitasking; Healthcare Financial Systems; Interpersonal Communication; Computer Literacy; Working Independently; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.