Job Summary

Experience with Concur Travel and Expense preferred. Serves as the organization's expert regarding travel and business-related expense policies, procedures, problem resolution, and education. Ensures that travel and business expense policies, procedures and standards are in current compliance with regulations and authoritative guidelines and reflect best industry practices. Educates and audits all areas regarding travel and business expense policies and procedures. Assists with developing, implementing, and overseeing effective and efficient operations, performance improvement initiatives, and best practice throughout the organization. Uses combination of accounting knowledge and proficiency in various software and technologies to perform job.

Job Duties

• Exhibits expertise regarding all pertinent policies, procedures, regulations, standards, and guidelines for travel and business expenses; provides references to other system policies and procedures, as appropriate.
• Ensures regulatory compliance through a comprehensive program of policy development and administration, education, analysis, and audits of processes and functions.
• Independently reviews and resolves issues concerning travel planning, allowable business expenses, documentation, and reconciliation requirements to ensure compliance with policies.
• Researches issues and independently provides follow-up compliance advice, recommendations, and resources related to travel and business expense questions to department management, senior leadership, physician leadership, providers, and staff throughout the organization.
• Proactively communicates and partners with department management and senior leadership to address and resolve complex employee expense reconciliation and reimbursement issues.
• Conducts planned audits and random audits of travel and business-related expenses incurred throughout the organization to ensure compliance with policies and procedures and to promote accuracy in reporting. Includes use of AI-enabled audit solutions.
• Uses analytic skills to proactively identify potential compliance risks involving travel and business expense policies and procedures and provide comprehensive recommendations to leadership for updates to policies and procedures.
• Implements detailed changes to travel and business expense policies and procedures as approved by executive leadership. Independently composes communications detailing updates to policies and procedures; partners with Marketing Communications on internal employee communications.
• Serves as key member of Travel and Business Expense Committee; actively participates in discussions to resolve organizational challenges confronting the Committee; responsible for follow-up recommendations, policy updates, communications.
• Provides training to physician leaders, physicians, advanced practitioners, and employees on all aspects of travel and expense. Develops provider-focused training materials continually updated to communicate system-level changes; presents at monthly New Provider Symposium and department/institute staff meetings.
• Partners with and has solid understanding of relevant policies and processes in place with Accounts Payable, Tax Office, Human Resources, Supply Chain Services for purposes of education, reporting, and issue resolution for travel and business expense-related matters.
• Analyzes and presents reports to leadership including annual spend reports for travel and business-related expenses, quarterly policy exception reports, and other reports as requested. Reviews and analyzes monthly and quarterly travel agency reports, identifies trends and issues, and makes recommendations to leadership to ensure policy compliance and process improvement.
• Serves as system liaison to contracted travel agency and external travel partners; manages communications and reporting with these entities. Partners with leadership in development of Requests for Proposal for contracted travel agency and with review and selection recommendations made to executive leadership.
• Manages special projects work related to travel and business expense at the direction of senior and executive leadership.
• Maintains subject matter expertise of role through certification including knowledge of best practice technology.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

#LI-REMOTE

Education

Associate's Degree- (Required)

Experience

Minimum of 7 years-Related work experience (Required)

Certification(s) and License(s)

Accounts Payable Specialist Certification within 1 year - Institute of Finance and Management (IOFM)

Skills

Teamwork; Healthcare Financial Systems; Multitasking; Computer Literacy; Working Independently; Interpersonal Communication

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.