Vice President, Transformation Management
Job Summary
Geisinger Health is seeking a visionary and results‑driven Vice President, Transformation Management to lead enterprise‑wide performance improvement and drive measurable impact across quality, operations, and financial outcomes. This role serves as the organization’s performance improvement leader, partnering closely with senior executives to identify opportunities, implement evidence‑based methodologies, and embed a culture of continuous improvement. The VP will play a critical role in translating strategy into action—scaling best practices, optimizing processes, and advancing Geisinger’s commitment to exceptional patient care and operational excellence. This role reports to the Executive Vice President, Chief of Staff, and works in close partnership with Medical Directors assigned to leadership roles within Geisinger Transformation. The Vice President, Transformation Management leads a team of three Directors, with oversight of Transformation Advisors and Improvement Optimization Advisors, and collaborates extensively with executive leaders across all segments of the enterprise.
Job Duties
- Lead and oversee Transformation Management for the organization. Create and support a culture of continuous improvement, promoting a mindset of problem solving and performance enhancement.
- Identify and evaluate opportunities to expand collaboration with Risant Health (RH), RH Member Organizations or KP to increase clinical, operational, or financial value.
- Lead a continuous scan of or generate ideas to increase the value obtained from RH, RH Member Organizations, KP or Geisinger Transformation.
- Build and maintain an approach that constantly identifies and evaluates opportunities to improve outcomes (Clinical, Operational or Financial,) for the organization.
- Implement strategies that develop and execute plans to optimize business processes and improve operational efficiency.
- Collaborate with executive leadership to ensure strategies are aligned with organizational goals and focus on improvements to patient care, operational efficiency, and financial performance.
- Lead the organization’s process reengineering efforts including analysis of existing business processes to identify inefficiencies or constraining variables and developing strategies for operational and technological solutions. Based on need provide imbedded staff to work units.
- Educate business units on process reengineering to ensure sustained and continuous improvements including the transfer of pilot results and learnings to standard operating procedures.
- Activate the translation, coordination and integration of best practices or learnings from Geisinger Transformation initiatives in one business unit to other Geisinger Health business units, as appropriate
- Monitor and evaluate the effectiveness of improvement. Develop and implement standard Key Performance Indicators (KPIs) and metrics to measure the success of individual initiatives as well as the overall transformation program. Identify and utilize benchmarks to measure performance and outcomes.
- Conduct market scans to identify best practices and approaches that can be utilized in implementing improvements and improving performance.
- Oversee the development and utilization of appropriate project management methodology, tools and templates for documenting, tracking and reporting projects, requests, and ongoing support, to include a consistent set of tools and processes that reflect a methodology to provide an overall status update and risk score for each project.
- Ensure regular reporting to leadership through dashboards and metrics that track progress and outcomes.
- Support cultural change and organizational development efforts through effective communication and stakeholder engagement.
- Provide training, coaching, and mentoring to leaders and staff on performance improvement tools and techniques.
- Ensure adherence to regulatory standards and accreditation requirements.
Work is typically performed in an office environment. This role requires a strong in‑market presence and will require the selected candidate to live and work within the Geisinger footprint. Travel may be required.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
The ideal candidate will demonstrate the following competencies:
- Strategic Mindset – Articulates future direction while leading by example; challenges established practices when appropriate.
- Influencing & Collaboration – Works effectively with diverse stakeholders to build alignment, gain support, and drive results.
- Continuous Improvement Mindset – Consistently identifies opportunities to enhance processes, performance, and outcomes.
- Data Analysis & Interpretation – Analyzes data to identify patterns, trends, and insights that inform sound decision‑making.
- Change Management Expertise – Effectively plans, implements, and leads teams through complex transformations.
- Communication Skills – Communicates clearly and effectively with a wide range of stakeholders and audiences.
- Accountability – Holds self and others accountable for meeting commitments and delivering results.
Success in this role will be measured by:
- Achievement of targeted improvement initiatives within defined timelines.
- Measurable improvements in quality metrics, including patient safety, compliance, and satisfaction.
- Reduction in process inefficiencies and operational costs.
- Increased employee engagement and adoption of continuous improvement practices.
- Timely, accurate, and actionable reporting of performance data to leadership.
Education
Bachelor's Degree-Related Field of Study (Required), Master's Degree- (Preferred)Experience
Minimum of 7 years-Related work experience (Required), Minimum of 7 years-Managerial/Supervisory (Required)Skills
Communication; Group Problem Solving; Cross-Functional Leadership; Interpersonal Communication; TeamworkAbout Geisinger
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Our Vision & Values
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our Benefits
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
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Nurse Assistant
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