Operations Manager I Environmental Services
Job Summary
Provides leadership, direction, and management oversight for continuous improvement of the standard Environmental Services operating model within the facility; Provides staff leadership, making sound business decisions supporting the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the department's day-to-day operations; ensures a consistently high level of cleanliness and aesthetics to patients, visitors, and staff.
Job Duties
- Evaluate and make recommendations for environmental hygiene maintenance for new floor coverings, wall coverings, furnishings, and interior finishes before purchase.
- Manages departmental budgets (e.g., capital, projects, supplies, operations).
- Ensures regulated medical waste is handled, packaged, stored, and disposed of by federal and state regulations and appropriate documentation is maintained.
- Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products, and equipment.
- Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions, and / or staff engagement needs.
- Responsible for all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
- Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives.
- Promotes a culture of safety, hand hygiene, patient experience, employee engagement, and retention.
- Coordinates scheduling and oversees subcontractors and vendors.
- Supervises and/or performs on-call emergency services when needed.
- Compose general and technical reports.
- Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
- Effectively employs computer programs and mobile devices evidenced by proper log-ins, using applicable hardware or software, attaching files, composing appropriate email messages, and appropriately using internet browsers or sites.
- Takes a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other health care workers.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
Lead the team that helps create a safe, healing environment for every patient.
Geisinger Lewistown Hospital is seeking an experienced and motivated Operations Manager I, Environmental Services to oversee the daily operations of our Environmental Services department.
In this critical leadership role, you will inspire and develop teams, drive operational excellence, and ensure the highest standards of cleanliness, safety, and patient satisfaction across our facility. Your leadership will directly support Geisinger's mission by helping create an exceptional environment where patients, visitors, and staff can thrive.
This position is typically scheduled 2:30 PM to 11:00 PM and plays a key role in supporting evening operations. Because healthcare never stops, schedules may be adjusted based on departmental and operational needs. The ideal candidate will demonstrate flexibility and a commitment to supporting a 24/7 patient care environment.
Education
High School Diploma or Equivalent (GED)- (Required)Experience
Minimum of 4 years-Relevant experience* (Required)Certification(s) and License(s)
Certified Healthcare Environmental Services Technician (CHEST) within 18 months - Association for the Healthcare EnvironmentSkills
Spill Management; Communication; Teamwork; Leads Others; Supervisory Customer Service; Healthcare Regulatory Environment; Disease Management; Infection ControlAbout Geisinger
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Our Vision & Values
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our Benefits
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
I was hired as a Flex EVS Technician, while attending Bloomsburg University. As I progressed through college I also progressed in roles, elevating to a Part-Time position then to a Full-Time position. Once I received my bachelor’s degree, an opportunity became available to me as an EVS System Training Specialist. I am greatly honored to be part of the Geisinger family and the Environmental Services Department who have provided so many learning experiences and growth opportunities to their employees.
BSBA, T-CHEST
EVS System Support
Specialist Intermediate
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