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Regional Manager - Registered Nurse - RN Quality and Patient Safety

Job Summary

Here at Geisinger we strive to be the best in all we do. As a nationally recognized leader in healthcare, we continuously work to deliver excellent care and to excel across our organization. With a commitment to quality, safety and excellence, we’re guided by our priorities to ensure a leading standard of care.

Job Duties

You'll provide direction and leadership to Quality and Safety staff. You'll be responsible for functional components of the division regionally. You'll be responsible for infection prevention and control surveillance, analysis and reporting of trends and keeps all staff and leadership apprised.

• Current Registered Nurse (RN) license required.

• Minimum of five (5) years of Registered Nurse experience is required.

• Minimum of two (2) years of supervisory, management, or leadership experience in a healthcare setting is required. 

• Bachelor's degree in Nursing (BSN) is preferred.

• Knowledge of quality improvement principles, patient safety practices, regulatory requirements, and healthcare performance metrics. Experience working with regulatory and accrediting agencies.

• Experience in quality management, patient safety, accreditation, risk management, or performance improvement is preferred.

• Certification in Healthcare Quality (CPHQ), Patient Safety, Lean, Six Sigma, or related specialty is helpful.

• Former knowledge of event reporting systems, root cause analysis, and performance improvement methodologies is helpful.

Benefits at Geisinger

• Full benefits (health, dental and vision) starting on day one

• Three medical plan choices, including an expanded network for out-of-area employees and dependents

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)

• Company-paid life insurance, short-term disability, and long-term disability coverage

• 401(k) plan that includes automatic Geisinger contributions

• Generous paid time off (PTO) plan that allows you to accrue time quickly

• Up to $5,000 in tuition reimbursement per calendar year

• MyHealth Rewards wellness program to improve your health while earning a financial incentive

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

Position Details

• Provides employee supervision support.
• Responsible for the daily operations of activities for the Division of Quality and Safety for assigned region.
• Contributes to the design and development of all Division of Quality and Safety functions in coordination with Division leadership, hospital leadership and staff.
• Provides leadership, guidance, and administrative support for Regional Quality and Safety department staff members.
• Participates in recruitment, retention, evaluation, and development of all staff with strong focus on employee engagement.
• Continually evaluates and strengthens the teamwork of the Division and promotes the strongest possible teamwork environment.
• Promotes quality efforts as a proactive undertaking.
• Ensures that the Division operates in a cost-effective manner.
• Demonstrates excellent leadership skills to facilitate problem solution, conflict resolution, process improvement, program implementation and growth.
• Participates in thorough and credible investigation of adverse patient events including the completion of Root Cause Analysis working to spread all applicable learning and improvement.
• Fosters teamwork, collaboration, and integration throughout the system.
• Collaborates with Data Metrics and Analytics leadership to design, distribute, interpret and utilize data and information aimed at improvement.
• Demonstrates professional knowledge about improvement and promotes compliance with professional standards, clinical risk management and patient safety theory, principles, guidelines, statutes and regulations.
• Remains current with compliance requirements for regulatory agencies for the reporting of incidents, serious events and other occurrences as required
• Supports the daily operations of activities for the Infection Prevention and Control Department.
• Performs all the daily duties of a staff Infection Control Practitioner.
• Identifies, recommends and implements changes to improve infection prevention and control practices and provides formal staff education to assure the effectiveness of the Infection Control Program.
• Analyzes records and prepares reports on the incidence of targeted infections.

​Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Responsibilities