Job Summary

​Supervises the operations of assigned Logistics staff, resource, and processes. Directly accountable for the performance of Logistics Services, including the coordination and interaction of clinical areas with Support Service departments to deliver a high level of customer service to the clinical staff. Ensures compliance with policies, procedures, and regulations regarding delivery, preparation, use, cleanup, and storage of most supplies, medications, equipment, and other non-staff resources for clinical areas.

Job Duties

• Supervises the daily operations of Logistics Services by observing staff performance and workflow.
• Verifies that each responsible employee's assignments are being performed thoroughly and effectively.
• Oversees the proper management of the resources for an assigned clinical area, including procurement, transport, storage, preparation, cleaning, and maintenance assistance. Resources may include any supplies, non-controlled medication, linen, equipment, or other materials required for patient care or for other required activities .
• Maintains a current understanding of the supplies, equipment, services, other resources, and operations provided by the Support Services departments. Assures timely and effective response to all department and clinical unit requests and requirements.
• Monitors and responds to activity and issues. Delegates tasks and responsibilities to subordinate personnel as needed while assuring proper utilization of human resources and supplies.
• Responsible for monitoring and maintaining performance metrics which accurately indicate the performance of staff and utilization of resources for assigned work areas. Develops new metrics as appropriate or requested by leadership. Recommends process improvements to leadership, actively works with staff to implement the improvements and monitors progress. Utilizes metrics to drive and evaluate improvement projects. Empowers employees to bring forward their process improvement ideas.
• Works to promote a team environment and open communication within the work area. Acts as a mentor for employees. Participates on interdepartmental teams as needed.
• Supervises all employee relations activities and actively participates in resolving employee problems and conflicts as appropriate for all assigned departments. Consults with Manager when necessary. Contributes in the hiring and termination of employees for all assigned departments.
• Ensures new employee orientation and training is completed for all departments assigned. Ensures all employee evaluations are completed accurately and in a timely manner.
• Develops and maintains disaster/contingency plans to help ensure supply acquisition during emergencies. Understands and ensures staff is prepared to respond.  Assures that all supplies are handled in accordance with Infection Control Policy and Procedures.

Work is typically performed in a clinical and office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 1 year-Managerial/Supervisory (Required), Minimum of 5 years-Related work experience (Required)

Skills

Group Problem Solving; Computer Literacy; Mentoring Skills; Communication; Organizing; Teamwork; Working Independently

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.