Job Summary

Directs and supervises support staff of the clinics.

Job Duties

• Supervises all clinical and clerical staff.
• Directly supervises all team leaders.
• Collaborates with Clinical leaders at the site.
• Recruits support and clinical staff.
• Coordinates training and orientation programs for all staff.
• Coordinates staffing plans and ensures that adequate and appropriate staff levels are in place Monitors and conducts performance appraisals.
• Addresses performance problems, initiating the discipline process if required.
• Intercedes on behalf of assigned personnel when problems are encountered with physicians, patients or other clinic personnel.
• Reviews and coordinates response to patient concerns and complaints.
• Manages local budget.
• Obtains necessary approvals and administers approved budget.
• Develops and maintains policies and procedures for Clinic sites.
• Assures adherence to regulatory agency requirements, safety standards and infection control procedures.
• Evaluates operations and recommends and implements changes to improve efficiency and effectiveness.
• Recommends and implements changes to improve staff education.
• Coordinates purchasing activity including, but not limited to, monitoring inventory and supervising the ordering of items as needed.
• Coordinates activities with other sections, departments, service lines and ancillary services.
• Acts as a liaison with other groups, both internal and external entities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

• Hours: Monday through Friday from 8 am to 4:30 pm OR 9 am to 5:30 pm
• Preferred experience: Past supervisory experience
• Required experience: 3 years of LPN work experience

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger: 

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

Education

Graduate from Specialty Training Program-Nursing (Required)

Experience

Minimum of 3 years-Nursing (Required)

Certification(s) and License(s)

Licensed Practical Nurse - Default Issuing Body; Basic Life Support Certification - Default Issuing Body

Skills

Multitasking; Supervisory Customer Service; Teamwork; Acts Decisively; Computer Literacy; Customer Service; Communication; Leads Others

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.