Job Summary

Provides leadership, direction, and management oversight for continuous improvement of the standard Environmental Services operating model within the site(s). Leads all operational coordination for environmental services for one or multiple sites. Provides staff leadership, makes sound business decisions supporting the hospital’s mission, and supports the organization's vision to provide the best facility for patient care, safety, service, and value. Manages the department's day-to-day operations; ensures a consistently high level of cleanliness and appearance to patients, visitors, and staff.

Job Duties

• Provides administrative leadership support to partnering Hospitality Services leaders.
• Works with department leaders to develop, revise, and audit all department policies and operational procedures.
• Implements activities and tools that consistently educate and focus staff on key performance indicators.
• Monitors key performance improvement activities (e.g., goals, key indicators, data collection, and effectiveness of process change).
• Formulates, communicates and analyzes budget to include capital requests and expenses.
• Establishes a departmental dashboard to track trends and report KPIs.
• Coordinates multidisciplinary work groups to achieve goals in project and process management.
• Facilitates active engagement and communication with department staff via formal and informal meetings.
• Conducts regular meetings with the management and supervisory staff to promote team unity and foster the synergy required to function as a regional organization.
• Promotes excellence in service through continuous quality improvement through interpretation of data collected and customer satisfaction surveys.
• Develop strategic plans for the department in alignment with the overall organizational plan.
• Develop a departmental mission and vision statement, goals (Specific, Measurable, Achievable, Realistic, and Time Frame (SMART)), objectives, and scope of services.
• Develops a comprehensive waste management program to include, but not limited to goals, operation requirements, reporting procedures, manifests, and documentation for all forms of waste.
• Ensure compliance with federal regulations, standards, and professional standards related to workspace design, labor, transport, and maintenance and operations of environmental services.
• Conducts performance reviews at least annually.
• Set the standard for securing cleaning contractors for offsite care buildings to ensure competencies to meet standards and regulations.
• Oversees performance of all contractors for external care sites where environmental hygiene is performed.
• Ensures all institutional permits, licenses and certificates are current and maintained (e.g., radios, medical waste generator registration).
• Calculates EVS departmental costs for new buildings or expansions.
• Integrates infection prevention and control guidelines and standards within environmental hygiene operations, including waste management, laundry, design, and construction plans.
• Demonstrates working knowledge of health care life cycle analysis and costs to select and maintain furniture, finishes, wall coverings fabrics, window treatments, curtains, floor coverings, and privacy/cubicle curtains.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 5 years-Managerial/Supervisory (Required), Minimum of 5 years-Related work experience (Required)

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.