Job Summary

Utilizes clinical and analytical background expertise to lead improvement teams; gather and analyze clinical, financial and research data; compile patient and practice-level to provide data-driven guidance for best practice and quality/safety projects; and assist with research within the department. Ensures cost effective, quality care outcomes for a complex and high-acuity population.

Job Duties

• Facilitates PA DOH occupancy process for new and existing services and complaint investigations for hospital outpatient services
• Serves as a coordinator for various hospital outpatient Regulatory Performance Improvement including but not limited to PA DOH and the Joint Commission.
• Participates and manages hospital outpatient infection prevention and control activities
• Understands and communicates Joint Commission, PA DOH and other governing body requirements which relate to Infection.
• Assists with the implementation and monitoring of the National Patient Safety Goals and other regulatory quality and safety requirements as assigned.
• Coordinates and participates in tracer activities throughout the hospital outpatient sites
• Assists Patient Safety officer in the management of incident reports and complaint investigations as assigned.
• Utilizes skill sets in process improvement, quality improvement, change management and team communication to develop and grow both current and new projects/programs.
• Manages project development, implementation and maintenance of system-wide programs.
• Assists medical and nursing directors in leading strategic development, tactical execution for solution strategies, and development of innovative road maps for care.
• Manages a clear and coherent strategy for identifying and capitalizing on revenue-generating opportunities with strategies, objectives and action plans based on a detailed understanding of the market, competition, customer needs, internal resources and capabilities.
• Establishes standard work to support department efforts for new and existing projects and program utilizing continuous quality improvement methodologies to identify clinical quality, process, and financial improvement opportunities within the department.
• Coordinates with all levels of leadership, physicians, other clinicians, nursing and ancillary staff in process improvement work, including but not limited to analyzing work flow, performing gap analyses, identifying process change and developing future workflows.
• Provides and/or coordinates education for department staff, including providers, on process improvement, quality and safety standards, practices, and policies.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Work Schedule/Details:

• Monday through Friday: Day Shift
• Travel will be required throughout the Northeast Geisinger Region (less than 50%)

Preferred Qualifications:

• Proficient in computer applications such as PowerPoint, Excel, SharePoint, and standard office equipment
• Adept in using project management & performance improvement tools
• Knowledge of outside regulatory body requirements
• Successful track record in leading teams and goal attainment.
• Prior experience in regulatory performance improvement or infection prevention and control is preferred.

Our ideal RN would have at least 5 yrs of nursing experience and a passion for quality and safety. Must be able to think on a system level strategically. As an RN Quality and Patient Safety Coordinator, you will have the opportunity to improve patient outcomes.

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger: 

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Bachelor's Degree-Nursing (Required)

Experience

Minimum of 2 years-Managing people, processes, or projects (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Valid Driver's License - Default Issuing Body

Skills

Teamwork; Communication; Organizing; Clinical Skills; Critical Thinking; Computer Literacy; Working Independently

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.