Job Summary

Serves as the program administrator for and directly oversees Substance Use Navigator (SUN) Personnel at multiple Geisinger campuses working to engage patients with a Substance Use Disorder into a form of evidence-based addiction treatment. Manages SUN resources and assures patients are treated with courtesy, sensitivity, and respect, and that Geisinger works to connect all those presenting with SUD to the appropriate level of care and community resources.

Job Duties

• Directly manages SUN personnel at multiple Geisinger locations.
• Coordinates SUN schedules to ensure fair and even distribution of workloads and fully occupied, productive work hours, while also meeting the needs of the hospital.
• Partners with campus physician and administrative leadership to drive continuous improvement in appropriate care and placement of those presenting with Substance Use Disorder.
• Fosters a harmonious, collaborative, and recovery-oriented network between SUNS and contracted services, health plans, and community resources.
• Partner with local Single County Authorities and payers to improve community access to substance use disorder treatment and harm reduction.
• Trains direct reports in all aspects of their role and provides ongoing education and coaching.
• Measures program outcomes and reports on key metrics to Addiction Medicine leadership and state governing agencies.
• Ensures assigned personnel provide courteous, accurate, and efficient service to patients, physicians, and other medical center personnel in accordance with CICARE.
• Ensures credentials & certifications of team members are up to date and kept on file.
• Leads the interview and selection process for all new personnel.
• Partners with Addiction Medicine leadership to develop SUN program and resources at all Geisinger campuses.
• Ensures compliance with all applicable regulations, policies, and procedures.
• This role may provide direct patient care in addition to their leadership responsibilities.
• Acts as liaison with contracted CRS personnel and managers to ensure program quality and track outcomes.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 6 years-Relevant experience* (Required)

Certification(s) and License(s)

Certified Recovery Specialist - Default Issuing Body

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.