Job Summary

Oversees and provides quality food and service for all customers. Assists management team in menu development, recruiting, training of staff, disciplinary action, monitoring service, scheduling and other duties based on location needs. Responsible for working with the management team to ensure quality products and services are provided, and delivered in a timely manner. Responsible for coordinating schedules, to ensure proper staffing levels.

Job Duties

• Responsible for all aspects of Foodservices.
• Coordinates and oversees the daily activities of the staff.
• This may include but is not limited to scheduling, conducting meetings, monitoring performance and providing feedback.
• Ensures that deadlines are met and duties are completed according to policy and procedure to ensure optimal operations.
• Assists in overseeing work of staff, and provides direction to ensure maintenance of all quality, safety, sanitation, service and HACCP standards.
• Follows and enforces system wide standards as well as department specific service standards.
• Assists with recruitment, interviewing and selection of foodservice staff.
• Coordinates and conducts training and orientation program for new hires.
• Serves as a resource to respond to questions and solve problems.
• Serves as a contact person for all questions for patients, staff and guests in Foodservices.
• Assists with the development of policy and procedures for assigned area and implements approved procedures.
• Assists with the evaluation of the staff.
• Functions in position as needed to assure service timelines are met according to Policy.
• In the absence of the Manager makes decisions that cannot be postponed.
• Assists with collection and analysis of data and the development and implementation of action plans as part of the Department Performance Improvement Program.
• Works in a cooperative fashion with all staff to accomplish objectives.
• Completes all required in-services according to established standards.
• Other specific job duties including but not limited to cash handling, cooking, driving, patient meal rounds, menu items and other decisions will be essential to some supervisors based on the area they supervise.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 4 years-Relevant experience* (Required)

Skills

Food And Nutrition Services; Clinical Policies And Standards; Healthcare Industry; Supervisory Customer Service; Leads Others; Organizing; Teamwork; Communication; Menu Development

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.