A place that gives you opportunity and takes your breath away.

Job Summary

Facilitates multidisciplinary improvement teams, gathers data, research, analytics and best practice information, and provides project management for operational and clinical staff to achieve positive strategic and tactical project results, efforts are typically focused within a more limited scope with regards to departments involved and reach of the project, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.

Job Duties

• Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.
• Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: draw data electronically from clinical and administrative records, are presented in easy to understand graphic format, and have sufficient detail to identify specific sources of actionable opportunity.
• Analyzes and identifies opportunities in clinical, operational and financial processes.
• Streamlines clinical, operational and financial processes and workflows to drive efficiency.
• Assesses the stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among staff, providers and leaders, e.g. RACI tool.
• Develops relationships to achieve important change with staff, providers and leaders.
• Facilitates multidisciplinary project teams and is able to support accountable leaders in managing project teams.
• Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities within assigned projects.
• Identifies and applies relevant best practice improvement tools and solutions from prior training and experience, internal best practices, literature and external research and applies them to current projects; innovates on selective components of best practice approaches.
• Collaborates with others to utilize expertise from multiple sources, including external to the project team.
• Documents work products and methodologies to enable analysis and knowledge transfer.
• Continuously seeks to improve personal performance through managing biannually updated development plan.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Hours: 8:00 am. - 4:30 p.m.

Benefits of working at Geisinger: 

• Full benefits (health, dental and vision) starting on day one  

• Three medical plan choices, including an expanded network for out-of-area employees and dependents   

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)   

• Company-paid life insurance, short-term disability, and long-term disability coverage   

• 401(k) plan that includes automatic Geisinger contributions   

• Generous paid time off (PTO) plan that allows you to accrue time quickly   

• Up to $5,000 in tuition reimbursement per calendar year   

• MyHealth Rewards wellness program to improve your health while earning a financial incentive   

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones   

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.   

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance   

Education

Bachelor's Degree-Healthcare Related Degree (Required)

Experience

Minimum of 2 years-Related work experience (Required)

Skills

Communication; Organizing; Critical Thinking; Computer Literacy; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.