Job Summary

Facilitates multidisciplinary improvement teams, gathers data, performs research, completes analytics and compiles best practice information while providing project management for operational and clinical staff to achieve transformational strategic and tactical project results. Focused efforts within a single system platform, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.

Job Duties

• Manages work to meet project milestones through application of project management discipline, consistent follow through, relationship management and creative organizational problem solving.
• Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.
• Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: draw data electronically from clinical and administrative records; are presented in easy to understand graphic format and have sufficient detail to identify specific sources of actionable opportunity.
• Identifies and analyzes performance opportunities in operational, clinical, sales, human resources, marketing, information technology and financial processes through the use of administrative and clinical systems.
• Identifies best practices and evaluates performance against evidence and research.
• Streamlines clinical and operational workflows to support improved outcomes and efficiency.
• Assesses the local stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among line staff, providers and leaders.
• Manages relationships to achieve transformational change with staff, providers and leaders.
• Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities.
• Documents work products and methodologies to enable analysis and knowledge transfer.
• Design and develops project specific education plans and content.
• Conducts training sessions for staff, providers and leaders.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

Bachelor's Degree-Healthcare Related Degree (Required), Master's Degree-Healthcare Related Degree (Preferred)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

Six Sigma Certified - American Society for Quality (ASQ)

Skills

Critical Thinking; Organizing; Computer Literacy; Working Independently; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.