Job Summary

Primary liaison between a designated Institute(s), their Financial Managers and the clinicians for all items related to Revenue Management. Works closely with Institute, Physician, Advanced Practitioners, and Hospital / Clinical Operational leadership. This role is responsible for the proactive management of the revenue cycle processes and requires a full understanding of systems, clinical workflows and tools, process, and Institute specific billing and coding requirements. This role will provide the Institutes and Revenue Management leadership with the status and analysis of standard operational, financial and statistics on a regular basis and is recognized as a leader and subject matter expert by colleagues. Develops educational materials and processes to promote and streamline charge capture initiatives for providers throughout the system. Delivers this education in a meaningful and effective manner that will focus on efficiency and revenue optimization.

Job Duties

• Develops and delivers orientation and educational programs to support revenue optimization and charging compliance among clinicians.
• Establish and manage effective ongoing communication with assigned Institute(s) to identify and address business needs; providers guidance and timely responses to customer service questions and requires; leads regular meetings with institutes and stakeholders.
• Effectively manage Institute(s) expectations regarding financial and overall Revenue Cycle performance.
• Works collaboratively with practices and leaders to enhance workflows and procedures by identifying training and development needs for all processes within the Revenue Cycle.
• Completes analysis of issues for action, presents this information and implements or supervises action plans.
• Proactively identifies sources of issues and communicates these to appropriate parties.
• Provides Institute(s) with updates on new initiatives within Revenue Management designed to enhance performance.

Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 10 years-Relevant experience* (Required), Minimum of 2 years-Managing people, processes, or projects (Required)

Skills

Working Independently; Communication; Computer Literacy; Waterfall Model

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.