Job Summary

Responsible for supporting nursing clinical practice, budgetary personnel activities, regulatory activities associated with the clinical department, and professional development coordination assistance. Assures compliance with the directives, policies and applicable laws and regulations. Responsible for developing and initiating improvements in the organization and delivery of high-quality, cost-effective patient care. Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred. Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required. Certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.

Job Duties

• Participate in the development, organization, andimplementation of various programs focused on the professional growth, development, and competency ofambulatory nursing and nursing supportive roles.
• Assistsprofessional development supervisor with orientation, onboarding, ongoing competency evaluation and integration of new employees, including database management
• Maintains current knowledge base clinically and administratively through active participation inprofessionaland educational activities to enhance skills as an educator and clinical resource.
• Provideseducational reinforcement support as delegated by the ambulatory nursing leadership team
• Supports organizational and site-specific efforts for service excellence, financial accountability, quality improvement, and patient safety. Maintains documentation for fiscal impact tracing.
• Evaluates quality of care administered in assigned areas, makes rounds, and assurestimelycommunication of significant operational issues.
• Focuses on empirical quality outcomes related to clinical practice.
• Collaborates with Ambulatory Nursing Leadership team to support the department goals and Geisinger Nursing system strategic plan.
• Serves as a strong role model in professional practice asevidencedby strong relationships with staff and members of other departments, effective communications,appropriate resourceutilizationand sound planning skills.
• Communicates pertinent information as necessary within the ambulatory nursing structure
• Facilitates team-based problem solving within and between departments.
• Actively support Magnet philosophies such as a healthy work environment, professional growth and patient and family involvement in care decisions.
• Supports Ambulatory Nursing Leadership team with administrative responsibilities for departments as delegated.
• Contributes feedback related to the development, maintenance, and implementation of policies and procedures
• Serves as a clinical resource,assistingnursing personnel in attending toidentifiedpatient and family needs, obtaining equipment and patient care items as necessary, and to answer questions and solve problems within the department and the institution.
• Performs all clinical duties of Certified Medical Assistant.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s)

Certified Medical Assistant - Default Issuing Body; Basic Life Support Certification within 6 months - Default Issuing Body

Skills

Customer Service; Teamwork; Professional Presentation; Mentoring Skills; Communication; Multitasking; Preceptor Skills

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.