Job Summary

Processes all requests for the release of medical information contained in patients’ electronic medical record and any legacy medical record information the organization owns and maintains.

Job Duties

• Processes requests for information from patient health record.
• Validate compliance with a properly executed authorization or request with Pennsylvania State and Federal Privacy Regulations to determine compliance.
• Reviews and selects information within all medical record formats according to patient or patient’s legal representative’s request.
• Able to review and identify hyper-protected health information and additional requirements needed for appropriate disclosure.
• Obtains clarification of the medical information requesting writing where appropriate.
• Process requests for medical information related to continuation of care, disability, payment review.
• Maintains computer log of requests and current status of request using release of medical information software.
• Receives, reviews, validates and processes all requests for medical information for the organization with all State and Federal regulation related to all legal requests such as attorney requests, subpoenas, court orders, and search warrants.
• Assists medical staff with identification of information needed by requestor and coordinates completion.
• Prepares encrypted compact disks to provide to patient or 3rd party as required.
• Acts as liaison with internal and external customers such as patient, executors, power of attorney, attorneys, or other 3rd party requestors and answer specific questions related to government regulations and disclosure policies.
• Uses multitude of computer programs including, but not limited to, Microsoft programs, electronic health record, legacy electronic medical record systems, microfilm, paper, and off-site storage requests

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 2 years-Relevant experience* (Required)

Skills

Communication; Mathematics; Computer Literacy; Customer Service; Organizing

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.