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Senior Director Program Integrity and Special Investigations Unit, Geisinger Health Plan

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Location Work from Home Job Category Health Plan Administration, Geisinger Health Plan Schedule Days Work Type Full time Department Office of the GHP Chief Compliance Officer Date posted 09/05/2025 Job ID R-84318

Job Summary

Responsible for the strategic direction, planning, oversight, and operation of the Special Investigations (“SI”) and Program Integrity (“PI”) teams. Develops and directs the prevention, detection and investigation of anti-fraud, waste and abuse (FWA)program processes and oversight and coordination of all program integrity activities. Ensures all regulatory requirements are met including the completion of annual fraud plans and reports. Acts as a point of contact for collaboration with local, state and federal law enforcement and regulatory partners. Provides executive management with reimbursement or recovery recommendations based on PI team’s review of claims for appropriate coding, billed statistics, policies, industry standards and compliance with contractual, state, and federal regulation. Responsible for the management of the SIU and Program Integrity teams, their contracts and strategies and meeting the financial saving goals set by the enterprise.

Job Duties

  • Providesleadershipand strategicdirectionofSpecial Investigations and Program Integrityunitsspanning alllinesofbusiness.
  • Ensurescompliancewithallregulatorsonanti-fraudandprogramintegrity regulations.
  • Presents to executive leadership the Privacy, Compliance and Program Integrity committeetoreportandcommunicate areasofnon-compliance,risk, financial savingsandpotential fraud, waste or abuse
  • Responsible for all PI & SI vendor relationships, including but not limited to, negotiating of contracts, adherence to key terms and ensuring contractual compliance.
  • Leads teams through providingguidance,training,andcounseling.
  • Preparesandconducts performanceappraisals to ensure team is high functioning and meeting both self and enterprise goals.
  • Monitorsworkflowandproductionwithin thedepartmentsandprioritizesworkaccordingly.
  • Coordinatesinterviewprocess conductsinterviewsandinitiatescandidate selection.
  • Partner with internal stakeholders to support product strategy and sales efforts with PI data.
  • Collaborate with internal departments and maintain a dotted-line relationship with PI functions outside the direct organizational structure, including, but not limited to, Operations.
  • Overseetheconfiguration,testing andmaintenanceoftheSI and PI software,includingupgrades, newrelease implementation, to ensure proper system set-up and operations for all activity.
  • Overseeallexternal andinternalFraud, WasteandAbuseand Program Integrityaudits.
  • Responsible for KeyPerformanceIndicatorsincluding claim edit and claim audit savings, dollarsatrisk,overpaymentrecoveries,referrals,aswellas department return on Investment.
  • Develops and executes a multi-year PI strategy aligned with financial goals set by the enterprise.
  • Manages budget and financial performance for PI and SI.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

#LI-REMOTE

Education

Master's Degree- (Required), Master's Degree-Law (Preferred)

Experience

Minimum of 10 years-Health Insurance/Managed Care (Required), Minimum of 5 years-Managerial/Supervisory (Required)

Skills

Leadership; Computer Literacy; Manages Conflict And Crisis; Healthcare Industry; Working Independently

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

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