Job Summary

Provides leadership and oversight, guiding strategic development, planning, implementation, evaluation, and continuous improvement within the inpatient care management space. Ensures seamless transitions between inpatient care management, outpatient case management, post-acute care networks, and affiliate hospitals. Collaborates with various stakeholders, including hospital and health plan leaders, administrative leaders, inpatient and ambulatory care teams, pharmacy, post-acute care providers, revenue cycle leaders, and legal and regulatory departments. Maintains high standards of care and monitoring data metrics to achieve organizational goals and objectives.

Job Duties

• Develops system, regional and hospital-based strategies to implement the components of Care Without Delay.
• Observes the components of Care Without Delay and works collaboratively with leadership to assure compliance.
• Assures alignment of goals and sharing best practices across the enterprise.
• Maintains system and processes for effective quality and clinical outcomes management programs.
• Monitors the metrics and compliance for the various Care Without Delay components.
• Works with various healthcare providers, community organizations, and support services to ensure patients receive the necessary follow-up care.
• Develops, coaches, and manages a staff within scope of accountability to ensure consistent provision of high-quality clinical care.
• Oversees the complex care management team across the organization.
• Develops strategies and strategic partnerships to assist the complex care management team with challenging patient placement.
• Partners with physicians and clinical teams to make recommendations for placement options based on the care needed.
• Serves as a subject matter expert in the care management discipline to assist with the continuum of care.
• Identifies key performance metrics for department of care management and monitors accordingly.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Qualifications and Requirements:

• Masters Degree

• Minimum (8) years Managerial/Supervisory Work Experience

• Minimum (10) years Clinical Experience

Education

Master's Degree-Related Field of Study (Required)

Experience

Minimum of 8 years-Managerial/Supervisory (Required), Minimum of 10 years-Clinical (Required)

Skills

Critical Thinking; Builds Relationships; Office Administration; Organizing; Budgeting Skills; Care Management Knowledge; Manages Projects And Functions; Computer Literacy; Leadership; Interpersonal Communication; Communication; Oral Presentation

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.