A place where you can raise the bar and raise a family.

Job Summary

Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system.

Job Duties

Hours: 10:00 a.m.- 6:30 p.m. (1 day a week) and 8:00 a.m.- 4:30 p.m. (4 days a week)- Monday through Friday.

Location and Travel: Community-Based position located in Pennsylvania. Position requires 80% travel for outreach to patients in Clearfield and Centre Counties. Use of company car after completing orientation.

Education: High School Diploma or GED is required

Experience: One-year related experience is required.

Driver's License: Valid Driver's License is required

Benefits at Geisinger:
We offer a comprehensive benefits package starting on day one, including:

• Health, dental, and vision insurance
• Three medical plan choices, including expanded network options
• Pre-tax savings plans (FSA & HSA)
• Company-paid life, short-term, and long-term disability insurance
• 401(k) with automatic Geisinger contributions
• Generous PTO that accrues quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program with financial incentives
• Family-friendly support: adoption/fertility assistance, parental leave, military leave, and Care.com membership
• Employee Assistance Program (EAP): mental health, legal guidance, childcare/eldercare referrals, and more
• Voluntary benefits: accident, critical illness, hospital indemnity, identity theft protection, pet insurance, and more

Job Duties:

• Orients and assesses new Community Health Workers.
• Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met.
• Assists in the identification and outreach of medically complex patients.
• Collaborates with the multidisciplinary team in the development and implementation of the care plan.
• Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed.
• Completes vital signs.
• Identifies gaps in care and connects members with resources.
• Facilitates telemedicine visits with members and providers.
• Performs disease specific education.
• Conducts Medication Review to ensure medication adherence.
• Conducts safety evaluations in patients home.
• Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
• Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively.
• Participates in multidisciplinary team conference in order to maximize the treatment plan.
• Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed.

Position Details

Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 8 years-Relevant experience* (Required)

Skills

Group Problem Solving; Clerical I; Multitasking; Flexibility; Communication

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.