Skip to main content

LSW Case Manager - Outpatient Behavioral Health

Apply
Location Scranton, PA Job Category Wellbeing Services Schedule Days Work Type Full time Department Psychiatry Division Date posted 10/09/2025 Job ID R-86317

Job Summary

Full Time Day 8am - 4:30pm Monday - Friday; REQUIRES: Master's Degree in Social Work AND PA Active LSW within 12 months of hire

Job Duties

Serves in an expanded clinical role to collaborate with patients, Primary Care Providers, community agencies, behavioral health, and other health plan departments to provide a model of care to maximize member’s health status. Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the Medicaid, Medicare and Commercial populations.

  • Completes structured clinical assessments for identified patients.
  • This requires knowledge of medical terminology, diagnostic criteria, and chart review.
  • Designs an individualized plan of care with the member and fosters a team approach by working collaboratively with the member, family, primary care provider, and other members of the health care team to ensure coordination of services.
  • Works closely with assigned primary care provider site and functions as a case manager for patients with behavioral health co-morbidities across the care team to develop and maintain positive working relationships with patients, families and providers.
  • Implements clinical interventions based on risk stratification and evidence-based clinical guidelines in conjunction with the primary care provider or specialist.
  • Contacts patients through written correspondence and telephone calls, and conducts follow-up interviews.
  • Provides clinical oversight and guidance to team members.
  • Participates in data collection, health outcomes reporting, clinical audits and programmatic evaluation related to government initiatives.
  • In partnership with the care team, identifies patients at risk for poor outcomes or experiencing poor coordination of services who would benefit from more intensive follow up.
  • Provides chronic disease and self-management education and support.
  • Conducts in-home member assessments for high risk and complex patient cases.
  • Develops collaborative relationships with community based agencies to improve care, services and access for Health Plan membership.
  • Evaluates practices of self and colleagues against standards of practice and relevant regulations and acts to improve compliance.
  • Maintains required documentation for all case management activities.
  • Collects required data and utilizes this data to adjust the treatment plan when indicated.


Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Caring for your health and well-being.

  • Full benefits (health, dental and vision) starting on day one
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents
  • Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) plan that includes automatic Geisinger contribution
  • Generous paid time off (PTO) plan that allows you to accrue time quickly
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program to improve your health while earning a financial incentive
  • Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
  • Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
  • Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Master's Degree-Social Work (Required)

Experience

Minimum of 2 years-Clinical (Required)

Certification(s) and License(s)

Licensed Social Worker within 1 year - Default Issuing Body

Skills

Organizing; Critical Thinking; Computer Literacy

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

Apply

Recently viewed jobs

No previously viewed jobs

Related jobs

Jillian Schaeffer

“I’ve been surprised by the community our floor has even though we can all work different days and different shifts. We celebrate successes and life events for employees and patients — that’s what makes it a fun place to work!”

Jillian Schaeffer

Nurse Assistant

A place where you can lead a healthy lifestyle and follow your dreams.

Only at Geisinger.

Best employer for healthy lifestyles   – National Business Group

Access to 121 state parks

Sign up for job alerts

Sign up below to receive job alerts and communications about career opportunities with Geisinger.

Interested InSearch location and/or categories of interest below and click "Add".

Our Terms of Use explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive SMS communications and email job alerts from Geisinger.

Returning Users