Job Summary

Supports patients and providers within the outpatient setting by performing basic direct patient care activities. This position with be responsible for supporting two clinics within 10 minutes of each other - Scranton (80%) and Dunmore (20%). Position will be cross trained to support clerical and clinical tasks. At the Scranton location, we have two providers, 1 full-time PAR and 1 part-time MA. This role will primarily have this person be on point for rooming workflows, helping to address quality best-practice alerts, help managing the in-basket and completing prior authorizations. At the Dunmore location, we have 1 provider (small outpatient practice but large nursing home presence) and 1 cross-trained CMA. This individual will be helping with clerical tasks such as check in/check out and registration, helping with in-basket work, and helping fax information to nursing homes (e.g., progress notes documented in Epic that need to be transmitted to the NH). For schedule, below is what I was thinking: Weekday Int Med Scranton Int Med Dunmore Monday 8:00-11:45am (30 min lunch, 15 min commute) 12:30-4:30pm Tuesday Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts N/A Wednesday Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts N/A Thursday 8:00-11:45am (30 min lunch, 15 min commute) 12:30-4:30pm Friday Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts N/A Weekends N/A N/A Note: it will be important for this individual to be cross-trained and flexible with scheduling. Due to a small staff, we will need someone who is comfortable covering in the clinic. support two clinics within 10 minutes of each other - Scranton (80%) and Dunmore (20%). Position will be cross trained to support clerical and clinical tasks. At the Scranton location, we have two providers, 1 full-time PAR and 1 part-time MA. This role will primarily have this person be on point for rooming workflows, helping to address quality best-practice alerts, help managing the in-basket and completing prior authorizations. At the Dunmore location, we have 1 provider (small outpatient practice but large nursing home presence) and 1 cross-trained CMA. This individual will be helping with clerical tasks such as check in/check out and registration, helping with in-basket work, and helping fax information to nursing homes (e.g., progress notes documented in Epic that need to be transmitted to the NH).

Job Duties

• Provides basic patient care duties such as taking vital signs, weights, assisting patient with ambulation, dressing and undressing for examination, as directed by the provider and clinical supervisor.
• Assists provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
• Obtains and accurately documents patient information using the rooming tool within the electronic medical record.
• Completes medication review.
• Accompanies providers and care team members during patient examinations and assists as directed.
• Provides support and assistance to patients as needed.
• Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
• Collects and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
• Reports patient concerns and questions to appropriate care team member and follows through as directed.
• Reports all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
• Provides onsite service recovery as applicable or as delegated by supervisor.
• Completes Midas reports as per policy.
• May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
• Inventories and orders supplies based on appropriate or established inventory levels.
• Checks for expired items and removes expired supplies from inventory.
• Assists in maintaining clean and organized work environment.
• Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role.
• Cleans and prepares exam rooms between patients.
• Assures adequate stock of supplies and equipment in rooms.
• Performs high level disinfection or sterilization per policy and procedure.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Weekday

Int Med Scranton

Int Med Dunmore

Monday

8:00-11:45am

(30 min lunch, 15 min commute)

12:30-4:30pm

Tuesday

Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts

N/A

Wednesday

Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts

N/A

Thursday

8:00-11:45am

(30 min lunch, 15 min commute)

12:30-4:30pm

Friday

Primarily rotating 8a – 4:30p and 8:30a – 5p shifts, but some 7:30a – 4p shifts

N/A

Weekends

N/A

N/A

Note: it will be important for this individual to be cross-trained and flexible with scheduling. Due to a small staff, we will need someone who is comfortable covering in the clinic.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Preferred)

Certification(s) and License(s)

Basic Life Support Certification within 6 months - Default Issuing Body

Skills

Customer Service; Communication; Teamwork; Multitasking

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.