Job Summary

Full Time Day 8an - 4:30pm; REQUIRES: 5 years related experience; previous supervisory experience preferred

Job Duties

Manages assigned personnel, daily operations, and related activity. Coordinates and oversees the information system activities. Responsible for the recruitment, hiring, training, mentoring and supervision of all surgical scheduling, front desk, and administrative staff. Provides oversight for the regionalized management of surgical scheduling. Responsible for evaluating the effectiveness of the information system practices and procedures and implementing changes as necessary to promote strategic and operational effectiveness.

• Coordinates, standardizes, and oversees the case scheduling activities.
• Oversees the post-op documentation process to ensure an accurate and efficient turnover of charges.
• Provides supervision of the surgical scheduling, front desk, and administrative support personnel.
• Responsible for all HR related activities.
• Participates in the development of performance and quality standards.
• Evaluates actual performance against standards and implements action plans for improvements.
• Oversees the development of departmental training and policies to ensure goals and the program are aligned with operational goals.
• Responds to physician preferences regarding scheduling.
• Redesigns operational processes and workflow to drive quality and efficiency.
• Anticipates problems and risks and supports change.
• Develops work plans and manages the work to meet project milestones through task management, consistent follow through, relationship management and creative organizational problem solving.
• Assists with the identification, collection, entry, and validation of data.
• Assists with the development of reports, analysis of data, integrity of master files, and problem resolution related to information system activities.
• Identifies departmental needs and develops solutions.
• Evaluates recommended system uses and change requests from users and implements accordingly.
• Advises, consults and develops guidelines regarding organizational, procedural, and work flow patterns.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Caring for your health and well-being.

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contribution
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 5 years-Relevant experience* (Required)

Skills

Large Group Presentations; Mentoring Skills; Interpersonal Communication; Organizing; Critical Thinking; Computer Literacy

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.