A place that gives you opportunity and takes your breath away.

Job Summary

The supervisor of the Central Med Hub will have leadership responsibilities for all Medication Access Coordinators and be responsible for managing staff. The Supervisor will also oversee speaking to clinic staff when necessary to ensure the department process continues to be followed.

Job Duties

• Ensure all pools and work queues are worked accordingly and kept up to date
• Reviews employee schedules to ensure coverage
• Monitors and reports out staff metrics in a written/verbal report to leadership
• Reviews and recommends process improvements for individuals and department workflows
• Able to implement process/workflow changes to department
• Responsible to respond to clinics to address concerns and inform of process
• Able to delegate tasks to staff members
• Participate in the onboarding and training of new personnel
• Actively participate in multidisciplinary teams as directed by pharmacy administrative team
• Able to cover multiple areas of the Central Med Hub
• Reviews denials and works continually to reduce denial rates through proactive measures such as reviewing formularies and new medications
• Responsible for managing team members to improve performance
• Capable of working with multiple pharmacy teams to increase utilization and adherence

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. *Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 9 years-Relevant experience* (Required)

Skills

Acts Decisively; Leads Others; Supervisory Customer Service; Medical Terminology

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.